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Privacy Policy

Last Updated: April 4th, 2025

At Retainia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By using our platform, you agree to the practices outlined in this policy.​

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1. Information We Collect

Personal Information: When you create an account or interact with our services, we may collect personal details such as your name, email address, and other contact information.

Order Information: Retainia collects data related to the orders processed through our platform, such as order creation, status updates, payment details, and communication related to those orders.

Usage Data: We collect information regarding how you interact with our platform, such as the features you use, the frequency of usage, and technical data (e.g., IP addresses, browser type).

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2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide and enhance the functionality of our platform, including managing orders, facilitating communications, and processing payments.

  • Notifications: To send you relevant updates and notifications about your orders and interactions with the platform.

  • Improvement of Services: To analyze and improve the services, user experience, and security of the platform.

  • Communication: To respond to inquiries, provide customer support, and send you information related to our services.

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3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist in the operation of Retainia, such as hosting services, payment processors, or other vendors. These third parties are required to keep your information confidential and secure.

  • Legal Requirements: We may disclose your information to comply with legal obligations, to protect our rights, or in the event of a merger or acquisition.

  • Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction. We will notify users prior to any such transfer.

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4. Data Security

We take reasonable precautions to protect your data from unauthorized access, alteration, or destruction. However, no method of data transmission or storage can be guaranteed to be 100% secure. We encourage you to use secure passwords and protect your account information.

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5. Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we correct any inaccuracies in your personal data.

  • Deletion: You may request the deletion of your personal data, subject to legal obligations.

To exercise any of these rights, please contact us at developers@dobbyads.com​

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6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

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7. Slack Integration

Retainia offers integration with Slack to enable seamless communication and notifications. When you enable the Slack integration, Retainia may access certain information from your Slack account to provide relevant notifications, such as updates on orders, status changes, or client messages.

Please note that by using Slack in conjunction with Retainia, you are also subject to Slack's privacy practices. We recommend reviewing Slack's Privacy Policy to understand how your data is handled by Slack.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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